
Customer Support Representative
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Customer Support RepresentativeAt TalentBridge, a sister company of SFC Albania (250+ employees), we firmly believe that our greatest strength lies in our dedicated team. TalentBridge stands as the ideal choice for individuals who are driven and industrious, ready to contribute to a successful team. Elevate your career with us and make your next move towards success!What do you need to be a part of our team?English Level C1 (speaking, writing, listening)Full-Time availability, Monday to Friday, 15.00 - 23.00Location: On-Site (Tirana, Albania & Prishtina, Kosovo)Hiring Position – Customer Support Representative The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.Responsibilities:Communicate with customers via phone, email, and chat.Provide knowledgeable answers to questions about a product, pricing, and availability.Work with internal departments to meet customer's needs.Data entry in various platforms.Requirements:Work experience is preferred but not mandatory.Excellent phone etiquette and excellent verbal, written, and interpersonal skills.Ability to multi-task, organize, and prioritize work.A go-getter, who takes initiative, is a quick learner and team player who takes responsibility and ownership of their work.Computer Skills – MS office suite; Intermediate (Outlook, Word, Excel) is a must.Strong attention to detail and organizational skills.Contact: - To apply send your CV to info@talentbridge-ks.com, with the subject line " Customer Support Representative” - For any questions please don’t hesitate to call this number: +383 49 268 068
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